No – We are not responsible for any country’s customs taxes and fees, nor are they incorporated in any way into the shipping costs. Please take this issue up with your government. UK customers can track their packages on Parcelforce.com. Contact them directly to resolve customs fees and package collection, it is the customer’s responsibility to follow up on these matters.
Are customs taxes included in my shipping charges? UK customers where is my package?
by John Kelly | Jan 8, 2021